You can request deletion of the LexiSphere account associated with your email address. This removes access to cloud saves, account recovery, profile data, saved collections, friends, and published Archive content.
How to request deletion
- Email privacy@lexisphere.app from the email address used for your LexiSphere account.
- Use the subject “LexiSphere account deletion request.” Do not include your password, recovery code, payment details, or other sensitive information.
- Complete the identity-verification step we send to the account email. We will confirm when the request has been completed.
What is deleted
We delete or anonymize the account profile, authentication account, private cloud save, player selections, friend relationships, and published Archive content associated with the verified request.
What may be retained
Purchase and transaction records, fraud-prevention records, moderation evidence, and legally required records may be retained for the period needed to meet legal, accounting, security, or dispute-resolution obligations. Eligible leaderboard records may be anonymized instead of deleted when needed to preserve ranking integrity.
Before requesting deletion
Deletion is permanent. Locally stored game data may remain on a device until the app is removed or its storage is cleared. Store purchases remain subject to Apple App Store or Google Play purchase history and refund policies.
For other privacy requests, email privacy@lexisphere.app.